About
My mission is to design services, that balance human needs with business goals.
I turn customer insight and market evidence into clear service visions, business models, go-to-market strategies and co-created innovations,
that put people first.
Deep Exploration
I uncover real problems through generative research workshops, interviews and collaborative exploration that go beyond surface symptoms.
Evidence-Based Decisions
Every design choice is validated through usability testing and user data. No assumptions, only insights that drive results.
Vision-Driven Design
I create clear product visions that unite cross-functional teams and translate business objectives into seamless user experiences.
- Stakeholder Alignment & Vision Workshops
- Co-Creation Workshops mit Stakeholdern
- Service Blueprinting & Journey Mapping
- Service Innovation & Transformation
- Business Model Canvas & Value Proposition
Work Facilitation
Using frameworks like Double Diamond, Design Thinking and Lean UX, I keep teams aligned on what matters: Solving real user problems.
- Design Sprint Facilitation (5-10 Tage)
- Problem Framing & Ideation Sessions
- Innovation Labs & Hackathons
- Touchpoint Design & Orchestration
- Rapid Prototyping & Testing