Product & Service Design Consultant — with agentic workflows

I help product teams discover what's worth building — and how to build it.

I am a Berlin-based consultant for Product & Service Design with 18+ years' experience in human-centered design.

My mission is to make product decisions defensible. I turn complex, data-heavy problems into clear evidence — so teams build what matters instead of what was merely assumed.

AI accelerates the work; deciding which problem is worth solving stays human. Because AI works for you, not you for AI.

Services

Three ways to work together.

01

Design Sprints

aka Validated Prototype

Scope and de-risk before you build. In a few focused weeks we go from the question that matters to a tested, validated prototype.

  • Human-centered discovery & user interviews
  • Jobs-to-be-done & assumption mapping
  • Rapid, testable high-fidelity prototype
  • Usability testing with real users
  • Hand-off to iteration & back-log support
Start your sprint →
02

Continuous Discovery

Ongoing OKR & Product Optimizer

Your embedded design partner. Month by month I identify and fix the biggest conversion and retention levers — with data, user research and rapid iteration.

  • Monthly funnel audit & prioritization
  • A/B-test design & analysis
  • High-fidelity prototypes & hand-off
  • User interviews & analytics review
  • Weekly sync + back-log grooming
  • KPI dashboard & reporting
Explore retainer →
03

Strategic Product Design

End-to-End, from Vision to Launch

For complex products that need deep strategic thinking — I design the full experience, from business-model alignment to production, with measured outcomes at every step.

  • Vision & strategy workshop
  • Service blueprint & customer journeys
  • Research, testing & iteration cycles
  • Information & UX architecture (IA/UX)
  • Design system (Figma) & tokens
Discuss your project →
How it works

Customer-centricity process for rapid user feedback and risk reduction

01

Align

Kick-off workshop: business goals, user needs, success metrics and constraints defined upfront.

02

Discover

User interviews, analytics audit, funnel analysis. Understand what's actually broken — not what we assume.

03

Design

Rapid prototyping from low-fi to pixel-perfect. Every screen tied to a conversion hypothesis.

04

Test

Usability sessions, A/B tests and data review. Hard evidence before we commit to the solution.

05

Measure

Post-launch KPI tracking, conversion reporting and continuous optimization loops.

Writing

Latest thoughts on Medium

Let's build something

Ready to make validated product decisions?

A free 30-minute call. No pitch, no pressure — just an honest conversation about your product and whether I can help.